V1Y 1J4 (250) 763-6011 Online bill payment services are available through your bank's website or online app. Water rates consist of two components: one that is fixed to cover operations and maintenance, debt repayment and financing costs and future system replacement and upgrade costs; the other, which is variable, is based on your conumption. The City of West Kelowna will accept debit cards, money orders and cheques (current, post-dated and certified) and cash. For more information on paying utility bills please read our Billing Inquiries and Payments section below. Utility billing. Amendment No. for your property tax or utility billing account), use this account and log in below. In some cases, people have made threats against public works staff while they’re operating equipment, leaving their vehicles to approach staff members on the job. Contact information. West Kelowna City Hall. The debts cannot be paid off early as they are financed under the Municipal Finance Authority not West Kelowna. USING ONLINE SERVICES. If you’ve already set up a property account (i.e. The last four digits on the right are decimal places. The tax due date was July 2, 2020, but the 10 per cent late penalty for 2020 was charged Oct. 1 instead of July 3 as would normally have been the case. Every district has a different policy in billing and it is nice to know ahead of time if you will be receiving a separate bill for water. Set up one-time and recurring payments in minutes! City utility billing; Transfer to taxes FAQs; Waste. Additional charges may apply if you wish to change bins to larger sizes and/or request additional bins. To view your utility billing account (garbage collection, water and sewer) please log in or register online. For emergencies, call 911. Sign up for Pre-Authorized Payments by completing the application form to have the payment automatically deducted from your bank account on the due date. Electrical Utility Rate Increase This bylaw is a 'consolidated' version and includes amendments up to the date listed in the bylaw heading. Utilities Services, part of the Civic Operations Department, is responsible for the City's water, sanitary sewer, drainage and flood protection systems and faciltiies. Cost of living index in Kelowna is 33.18% lower than in New York. Kelowna, B.C. Business licence renewals are due Jan. 15, 2021. 1 to Property Tax Penalty Bylaw No. NOTE #1 Any balance outstanding on this utility account as of December 31st each year will . Please ensure you choose City of West Kelowna Utilities as the payee. Read your meter by shining a flashlight on the digital display. Masks are now required when inside a City-operated facility. Or please consider the following alternative payment options: Mail your cheque with the payment stub to our office at: Payments can be made at most financial institutions by telephone. USING ONLINE SERVICES . 9381 and Property Tax Penalty Bylaw No. West Kelowna, BC V1Z 2T6. Thank you. ... City of Kelowna © be transferred to property taxes at that time. Évaluations. There is a two-bag/container limit per week. 8754 as amended or replaced from time to time. Utilities Sign up for updates From public notices to Council agendas, career posting to bidding opportunities, we offer quick and timely email updates on a number of topics. The City of West Kelowna's online mapping system and Geographic Information Systems portal. 5 to Utility Billing Customer Care Bylaw No. You will need your account number and access code to register. To seek Council’s approval to amend the Utility Billing Customer Care Bylaw for the clarification and updating of current terms and processes. “Utility Billing Account” means an account for invoice or billing purposes under the City’s Utility Billing Customer Care Bylaw No. This team operates within BC's highest water classification of wastewater Home; Register Account; Property Tax; Utility Billing; User Log In Due Date (Unless indicated otherwise on the bill). Snow removal is just one of several “testy subjects” that have led to threats of violence in the past, Smith said; others include water utility billing and other taxes. If you are having difficulties with Online Services, or if you have concerns or unanswered questions about your property taxes, Home Owner Grant or Utility Bill, please contact the Financial Services Department. This information is displayed at the top of your City of Kelowna Utility Bill. For urgent requests, call the Customer Service line at 250-469-8600. It is recommended that you use one of these Internet Browsers; Microsoft Edge, Google Chrome, or Mozilla Firefox for the best possible experience. If you are registered, you may view your utility bill online, including payments and balances. As a result, parts of the site may not function properly for you. For emergencies, call 911. 8 to Miscellaneous Fees and Charges Bylaw No. a mix of urban and agricultural customers). Register with the Property Account system and reap all the benefits! Any ownership changes on your account will generate a new access code; please contact Utility Billing Customer Care at utilitybilling@kelowna.ca or 250-469-8757 (option 2). The Utility Billing Customer Care Bylaw establishes how the City of Kelowna operates various public utilities, including a water service system and a sanitary sewer collection system. Service request - Utility Billing. If you are registered, you may view your utility bill online, including payments and balances. Registered Users can see additional Utility and/or Property account information including bill summaries from past years. Online account registration gives you the freedom to access all of your accounts through a single, safe, and secure access point. Provide your new mailing address so that your final bill can be forwarded, if applicable. Clerical error leads to incorrect penalty charge on Dec. 16 bills. The City of Penticton is pondering eliminating a current discount on utilities for those who settle their bills early, in favour of slapping late payments with a fine. Average salary for District of West Kelowna Utility Billing Coordinator in West Kelowna: CA$37. The City of Kelowna recently sent a brochure entitled “New Water Rates for 2005” to all single family homes that receive water from the City of Kelowna Water Utility. Provided that if the Utility Manager for the City of Kelowna has reason to believe that the sewage discharged exceeds the strength of standard commercial sewage, then the City of Kelowna may test the sewage discharged. NOTE #2 The City of West Kelowna will not be responsible to monitor the account for payment and will not be responsible to notify the owner prior to any transfer to property taxes, as per . Please contact your bank for assistance in set up. This department is staffed 24 hours a day, 365 days a year to ensure services are available, and issues may be managed around the clock. As one of the largest electric utilities in Canada, BC Hydro serves more than 1.6 million customers in an area containing over 94 per cent of British Columbia's population. For tips, please visit okwaterwise.ca. From public notices to Council agendas, career posting to bidding opportunities, we offer quick and timely email updates on a number of topics. Your account number is at the top left hand corner of your bill. FortisBC, Kelowna Electricity As of January 2014, City of Kelowna residents are receiving electrical customer service and bill statements directly from FortisBC. For more information, please read our April 28 news release. “Water” used as a noun, means water supplied directly or indirectly by the City Water Utility, The bulk water rate is … Téléphone. Fees. Radon is a naturally occurring gas found in the ground throughout the world. A single person estimated monthly costs are 834.07$ (1,059.49C$) without rent. It is recommended that you use one of these Internet Browsers; Microsoft Edge, Google Chrome, or Mozilla Firefox for the best possible experience. UTILITY BILLING. Online bill payment services are available through your bank's website or online app. If applicable, annual Sewer and Water Debts are billed either in January (once a year) and are due November 15 of the same year, or are added to property taxes. When viewing your bill, it also helps to know what your service area is. We recommend updating your browser to its most recent version at your earliest convenience. 8754, Amendment No. The City of Vernon takes care of providing residents and businesses with water, sewer, garbage collection, yard recycling and commercial recycling. Please note, the details on many kelowna.ca pages may not be accurate during this time. Do NOT submit cash payments through the drop box. Accepted products & tipping fees; Scale house live cam; Water & wastewater. INTRODUCTION OF LATE ITEMS *2.1 Replacement Pages 73 and 74 (see item 8.7.3 under Division Reports) 2 *2.2 West Kelowna Finance Department Stats (see item 8.7.3 under Division Reports) 4. Your account number is at the top left hand corner of your bill. For questions about Annual Water and Sewer Debts, please contact Utility Billing at ub.finance@westkelownacity.ca or 778-797-8850. ... others include water utility billing and other taxes. Information. ... Large fire destroys West Kelowna boat storage building. Masks are now required when inside a City-operated facility. THAT the preamble be amended by deleting “an electrical service system,” in the first paragraph; 2. Based on 2 salaries posted anonymously by District of West Kelowna Utility Billing Coordinator employees in West Kelowna. Please complete the Pre-Authorized Payments revision form for changes. Utility billing mistake corrected by Kelowna city staff. Learn more. The City of Penticton has modified the format it uses for utility bills, in the interest of providing more details and clarity regarding water consumption and electricity usage. Learn more. Water rates are increasing annually between 2018 and 2022 to pay for extensive improvements throughout the two systems, including a new treatment plant for the Lakeview (Local Rose Valley), Pritchard/Sunnyside and West Kelowna Estates Systems and water main and storage upgrades in the Powers Creek System. Please complete our Cart Change Out Form and submit to ub.finance@westkelownacity.ca or in person at City Hall. New accounts are opened in property owner's names, a Request to Bill Tenant form can be completed to add a tenant's name as a care-of for reference purposes. Toggle navigation. Kelowna City Hall.—Image: Capital News file “Utility Billing Account” means an account for invoice or billing purposes under the City’s Utility Billing Customer Care Bylaw No. Summary about cost of living in Kelowna, Canada: Family of four estimated monthly costs are 2,977.36$ (3,782.00C$) without rent (using our estimator). 8754 be amended as follows 1. CITY OF KELOWNA BYLAW NO. The reader drives down your street and information automatically transmits to a mobile device located in the vehicle. Some of these services are provided solely by the City, and others are provided by the Regional District of North Okanagan with the City of Vernon’s involvement. Please contact your bank for assistance in set up. The Municipal Council of the City of Kelowna, in open meeting assembled, enacts that the City of Kelowna Utility Billing Customer Care Bylaw No. Amendment No. Payments can be made at most financial institutions by telephone. Staff continue to work at City Hall but cannot accept in-person payments until further notice. City of Kelowna. He said in the three years he’s served as community services manager, there have been roughly half a dozen threats of a serious nature directed at city and public works staff. Payment sent via direct deposit to: ... Pay your City of Kelowna bill using your credit card through Plastiq. Payment options during COVID-19 are below and the public can call our main telephone line at 778-797-1000 for assistance: Pay by mail C/O West Kelowna City Hall, 2760 Cameron Road, West Kelowna, BC V1Z 2T6 6 to Utility Billing Customer Care Bylaw No. 5.2 BL11510 - Amendment No. Please contact your bank if you need set up assistance. Contact our staff, explore payment options, get account balances, register or log in to your online account. City Water Utility. Clerical error leads to incorrect penalty charge on Dec. 16 bills. Canada. INTRODUCTION OF LATE ITEMS *2.1 Replacement Pages 73 and 74 (see item 8.7.3 under Division Reports) 2 *2.2 West Kelowna Finance Department Stats (see item 8.7.3 under Division Reports) 4 11971 be amended as follows: 1. “Water” used as a noun, means water supplied directly or indirectly by the City of Kelowna Water Utility, whether or not mixed with rain water, gray water or recycled water. Request details Utility billing. Armstrong city staffer threatened in snow removal complaint. Apply to Use the Station. You can reduce the amount of the consumption portion of your bill by conserving. For non-cash payments, City Hall also has an outside drop box located adjacent to the main entrance for after hours use. Add your property tax, utility, and business licence accounts; Access your account information, bills, and business licences; Apply for or renew a business licence and pay by credit card; Change your billing method (we recommend ebilling) Change your profile information The high capacity Rose Valley Water Treatment Plant will be similar to the Powers Creek Water Treatment Plant, which avoids Water Quality Advisories and Boil Water Notices in the Powers Creek System. We do not accept online payments; you can arrange for online payments through your bank. Pre-Authorized Payments Garbage, recycling & yard waste; Glenmore Landfill. You can register or log in at any time to view your bill online. 8754 as amended or replaced from time to time. Sewer and Water Debts are 20 year debentures resulting when a property owner opts to finance, rather than pay out, their portion of installing sewer or water systems in their service area. Please place money orders or cheques (current, post-dated and certified) in the after hours drop box, which is located next to the main entrance at City Hall. UTILITY BILLING. Pay City of Kelowna - Utility with a credit or debit card online using Plastiq, a secure online payment service. The Utility Billing Customer Care Bylaw establishes how the City of Kelowna operates various public utilities, including a water service system and a sanitary sewer collection system. 1.1.1 This bylaw may be cited for all purposes as “Water Regulation Bylaw No. Please put your account number on the memo line of the cheque or money order, include your bill payment stub if possible and place together in an envelope before submitting. Enter your e-mail address below: Casual, seasonal & student employment opportunities, Recreation contract instructor opportunities, Active Living and Culture volunteer application, Agricultural Advisory Committee meeting archives, Airport Advisory Committee meeting archives, Civic and Community Awards Steering Committee, Civic and Community Awards Steering Committee meeting archives, Heritage Advisory Committee meeting archives, Council meeting and public hearing archives. District of West Kelowna salary trends based on salaries posted anonymously by District of West Kelowna employees. 1435 Water Street. City of Kelowna utility customers will be able to sign up for eCare, which will provide online billing and electronic notification options, as of Thursday, April 26.Login web links for the new eCa. Password must be at least 8 characters, contain at least one specialty character, one number, one uppercase character and one lower case character. We delayed the late penalty on property taxes. To view the Spring 2020 Utility Bill Insert, please click here. CITY OF WEST KELOWNA REGULAR COUNCIL ADDENDUM Tuesday, June 23, 2020, 6:00 P.M. COUNCIL CHAMBERS 2760 CAMERON ROAD, WEST KELOWNA, BC Pages 2. The raw water source is Okanagan Lake. Utility Billing City Council approved a five year agreement with Terasen Utility Services for the provision of customer care, water meter and meter reading services beginning January 31, 2006. West Kelowna … Your account number is located near the top left hand corner of the bill. Please ensure you choose City of West Kelowna Utilities as the payee. Average salaries for District of West Kelowna Utility Billing Clerk: CA$32. Current water rates can be viewed in the Bylaws Fees and Charges B0028 (Consolidated) - under Schedule 8. We encourage those who are able to pay before the due date. Background: In June 2018, the South East Kelowna Irrigation District (SEKID) was dissolved by the Province and all assets and liabilities were transferred to the City of Kelowna, including its ownership, operation and maintenance. This bylaw is a 'consolidated' version and includes amendments up to the date listed in the bylaw heading. 250-979-4929 Principal; Site Web. Customers can now sign up to get their electricity, water and sewer bills on the web. 10480”. For online banking, select West Kelowna Utilities as the payee. 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