The spanish style home shown in this article had been abandoned then. AMResorts is a collection of luxury resort destinations, each with its own unique personality. If it reopens, there will be lines of people waiting to get a reservation! Cat, or Catarina, the service rep had a monotone and almost laughed at our frustration. Such a shame. View Map of Resort. Save my name, email, and website in this browser for the next time I comment. We went to Secrets Silversands for 9 years in a row. Don't stay at either place. Cat, or Catarina, the service rep had a monotone and almost laughed at our frustration. Come visit the all-suite Secrets Silversands a modern marvel in contemporary design. I really hope they re-open- i’d have loved to retrun one day for the memories, We stayed there for our honeymoon in June 2015 and I couldn’t falt it .it was unbelievable from start to finish .every day was like our wedding day .and we always planned to go back for our 10 year anniversary.so I’m so gutted about sss memories we ll never forget to many to explain.staff were excellent Ronan&Irene, Not sure when this closed, but I stayed here Sept 11-17 2018, was operating fine, staff were happy and the resort was in great shape, was thinking about going back for Christmas this year but I guess not. Thanks for reading. But, random patio furniture askew on the lower levels, stacks of brown wicker loungers, unmanicured lawns, and plants beginning to grow into the green pool water below made it obvious it was abandoned. or. We just wanted to get some pictures. Where we were staying there were sandbags maintaining the structure of some parts of the beach but the erosion here was much more evident. I called the resort 3 days out and was told they were under CONSTRUCTION but we could stay at the resort if we could deal with the circumstances.. We stated NO since we were meeting our friends. We had booked May 20 - June 10, 2029 after being there 14 days in March. Just heard on FB that Silversands is closed, and has supposedly been sold. This was a complete and total disaster of a vacation and not worth the cost of the aggravation!!! Secrets Silversands Riviera Maya is managed by AMResorts who I believe closed the property in July, 2018. I was there in January 2016 and both homes were occupied! AMResorts® Reply ↓ admin on August 28, 2019 at 9:48 pm said: Jay: Thank you so much for the update! It was an awful experience. Taxes and fees that are shown are estimates only. I had to see it for myself. Secrets Silversands Riviera Cancun Features. All of the remaining couples began talking and wondering what was happening. That night I received an email from the resort stating they were going through a REORGANIZATION! This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. (They have my email and phone), we’ll see. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Not Now. Get answers to your questions about Puerto Morelos . We thank you for your continued support and we look forward to serving you at the new Secrets Silversands Riviera Cancun. I couldn’t imagine this, given that we were holidaying on the Riviera Maya and what I assumed to be a prime real estate area. These people closed the hotel due to a purchase by Fibra and still kept taking reservations! Secrets Silversands opened in 2008. Guillermo Nicolau was found guilty and sentenced to prison in 2019. We quickly left. After that, each and every year, there were people living there. One is for sale while the other is quite degraded, though no doubt beautiful in its time. Nearby white sofas were beginning to show signs of decay and mold growth. We vacationed there in March of 2019. We were booked there at the end of July and they informed us that some people are definitely being turned away but the resort is giving no official word as to why. Just a dream….but gone now. Couldn’t get better than that combination. info.sesrc@secretsresorts.com. One day there were 12 couples at the pool and two couples at the beach. By May 29 they had closed the Barefoot Grill and only 2 restaurants open for dinner. I could not find any information about why these houses/properties are abandoned. (that was our last visit) We kept hoping it would reopen but that was not to happen. Very sad. Secrets Silversands Riviera Cancun Bahia de Petempich. Live Simple, Live Free - Tinyhouse Prepper Recommended for you The staff is gone and the cliental have moved on. Book Secrets Silversands Riviera Cancun, Puerto Morelos on Tripadvisor: See 13,199 traveller reviews, 14,073 candid photos, and great deals for Secrets Silversands Riviera Cancun, ranked #15 of 39 hotels in Puerto Morelos and rated 4.5 of 5 at Tripadvisor. !More, Hello for anyone who is looking to book this don’t waste your time it’s derelict the sun loungers are stacked up and chained to the wall, the pools are green and there’s 2/3 site security guards around and that’s about it don’t waste your time. Hotel Secrets Silversands Riviera Cancun, Puerto Morelos: 13'204 Bewertungen, 14'073 authentische Reisefotos und günstige Angebote für Hotel Secrets Silversands Riviera Cancun. An article by reportur.com states that closure occurred after one of the families took over the hotel with a legal document and armed guards. In 2010, the Lliteras sued and won a case against the Nicolau family for issuing shares whose value did not correspond to the market. We’ve traveled every year 3-4 times a year in the Yucatán and Isla Mujeres. The Secrets Silversands Riviera is an All Inclusive, adults-only haven, surrounded by vibrant coral reefs, soft white sand and adventurous attractions. Review tags are currently only available for English language reviews. This is just so sad. What took years to make a home to many was gone in a matter of months. We always used to dream about buying it with some of our friends (vacationing there with us) and we could all split it and make it ours. It’s quite sad to see. And at that point we would have 12 more days. We said we don’t want to move, they said if we didn’t move by Sunday we would be the only couple at the resort. @2019 - All Right Reserved. When we got to the new hotel, we met several guests with the same experience. This is the version of our website addressed to speakers of English in the United States. The staff has all moved on and to many different resorts. Every one of our resorts features sun- … 3 hours on the phone with a guaranteed beach front room to solidify our travels but on arrival Secrets Playa Majeres had NO reservations for us. Some of the palm trees’ roots were exposed and others uprooted completely. A random brown desk sat on the beach and another pool beneath a structure with a thatched roof was grey and murky. However, the links can be clicked and followed for further information. Too bad was a very nice resort, hopefully they reopen it, Looks like it’s coming back! However, the sea is slowly destroying the more ornate house. Some of the nicest people you will ever meet and the resort itself was beautiful. Das 5* Secrets Silversands Riviera Cancun gehört zur renommierten AMResorts Kollektion. Secrets Silversands Riviera Cancun: Trip Cancelled with 8 days notice - hotel closed for+6 months - See 13,204 traveller reviews, 13,346 candid photos, and great deals for Secrets Silversands Riviera Cancun at Tripadvisor. Just got wind that Secrets Silversands is currently not accepting any new guests (even those with prior reservations) due to “internal reorganization” issues because of the sale of the resort. Review of Secrets Silversands Riviera Cancun Reviewed 9 June 2019 via mobile These people closed the hotel due to a purchase by Fibra and still kept taking reservations! A fellow Canadian traveller told me that she had walked down the beach next to our resort and found a Sandals resort abandoned. Such a shame! We’ll be one of them indeed! Le Ponant and Vidanta weekly cruises out of Puerto Morelos? Bei Tripadvisor auf Platz 15 von 39 Hotels in Riviera Maya mit 4,5/5 von Reisenden bewertet. It was Beautiful. apple issued a stop sale against SSS and shortly thereafter AM Resorts pulled out their support and de-certified SSS as an AM Resort. In addition to expansive swimming pools and a gorgeous beach, the resort is only moments away from dynamic Cancun nightlife and fascinating ancient Mayan ruins. Everyone is so scattered and it makes me sad to think that our family at Secrets Silversands is not longer together. So I just talked with my travel agent and they informed me that there is definitely some issues going on at Secrets Silversands. I want to wish the staff at Silver Sands all the best in the world. After arriving at Zoetry, seven other couples from Silver Sands also arrived. It was in need of a refurb but the grounds and bars kept in very good keep and the food was excellent, As a previous comment to open this place back up now would cost as must as a new build would so sadly I doubt it will re open again any time soon which is a shame it’s a superb location. Puerto Morelos, Benito Juarez, Quintana Roo 77580 Mexico. Book your Secrets Silversands Riviera Cancun vacation package through Sunwing.ca — Vacations are easier Under Our Wing I was at a concert and just saw your post. On May 30 they took us and at least 7 other couples to Zoetry - which I will review separately. The food at the 5+ restaurants were very good. WEDDING IN PARADISE . Reply to: Secrets Silversands Closed? I feel that if management had been up front with the staff, things would have been much better, as they are a wonderful group and very loyal. Puerto Morelos forums . Criminal charges were then filed against Guillermo Nicolau and others, including a banker, for Nicolau taking out a loan/second mortgage and using it to pay off debts unrelated to the property. She had also seen some abandoned houses along the way. We were told we would get a certificate for a free week at a Secrets resort, but have not received it. Then doing some research, check out their Facebook page! No new bookings, and current guests are being relocated. Secrets Silversands Closed? The hotel has been closed and people with reservations have to fend for themselves to find alternate accommodations. Located on the Riviera Maya the resort features contemporary design, with suspended beds, chic modern fabrics, alluring decor and captivating lighting. I just hope to see the wonderful staff again! After over a year rotting the cost to re-open is approaching to the cost to build new. The structure itself appeared well. They didn’t give us any explanation, didn’t apologize, didn’t care about our transportation to the new hotel, nothing! Explore Secrets Silversands Riviera Cancun. Get notified by e-mail when a reply is posted. Our first week was just as wonderful as before. When we got to the new hotel, we met several guests with the same experience. We also met lifetime friends that visited this home every year in March around St. Patrick’s day. It’s complicated but my understanding and simple interpretation is that two families from Spain, the Lliteras and Nicolau, owned the resort, Secrets Silversands Riviera Maya. Friends arrived first to be told they the resort was CLOSED and taken to another resort. The modern style home was just being built. What we noticed first were half as many people checking in as checking out. But management, who knew this was going to happen, needs a big lesson in how to treat your loyal clients. Phone: 1.866.GOSECRETS. Hotel Secrets Silversands Riviera Cancun, Puerto Morelos: 13.199 Bewertungen, 14.073 authentische Reisefotos und günstige Angebote für Hotel Secrets Silversands Riviera Cancun. Love the place and, especially, the staff. About See All. I guess we need to watch this space somebody must think let’s buy this place return it as it’s not a badly designed hotel tbh. Ask a question Recent Conversations. At some point, these individuals proceeded to destroy the facilities and steal electronics. Next to the resort are a couple of abandoned houses. Then doing some research, check out their Facebook page! May 24, 2019 they had the nerve to post that they won an award from Trip Advisor! Weird,” I said. However, over the next week occupancy dropped daily till it was probAbly around 20%. The property was in need of some updating, but was still very nice. CLOSED with no warning Review of Secrets Silversands Riviera Cancun Reviewed February 20, 2020 Taxi drove up on reservation date and resort was ABANDONED! The beach was uneven and rocky. We loved the entire experience at Secrets Silversands. As for SSS, it was our favourite AM Resort. It was simply perfect. 52,602 people like this. And they were going to send us to Dreams, then no rooms. Secrets Silversands Riviera Cancun: CLOSED with no warning - See 13,199 traveller reviews, 13,346 candid photos, and great deals for Secrets Silversands Riviera Cancun at Tripadvisor. At this time, I only find it as unavailable for dates covering the next 12 months. We also noticed the visibility of beach erosion. We hope Silversands will open at it’s former best. We were on our way there 6/1 and during a layover they called to say we were being moved. info.sesrc@secretsresorts.com. Read our community guidelines. Dank einer täglich aufgefüllten Minibar, 24h Zimmerservice, … 127,160 check-ins. Book Secrets Silversands Riviera Cancun, Riviera Maya on Tripadvisor: See 13,199 traveler reviews, 14,073 candid photos, and great deals for Secrets Silversands Riviera Cancun, ranked #15 of 39 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Bahia de Petempich SM 12 (2,563.87 mi) Puerto Morelos, Quintana Roo, Mexico 77580. After the 1st visit, that’s all we needed. With abundant options to personalize, find the perfect wedding package then make it your own. Very strange. Such a waste of opportunity and resources. First let me say the staff is what makes secrets Silver Sands the best, in my opinion, resort on the Riviera Maya. - Sophistication and distinction have arrived to the Riviera Maya. Phone: 1.866.GOSECRETS. This is so sad. Then things began to change. Book Secrets Silversands Riviera Cancun, Puerto Morelos on Tripadvisor: See 13,199 traveller reviews, 14,073 candid photos, and great deals for Secrets Silversands Riviera Cancun, ranked #14 of 38 hotels in Puerto Morelos and rated 4.5 of 5 at Tripadvisor. Designed and Developed by PenciDesign, SUP-Kettle’s Lake, Awenda Provincial Park, issuing shares whose value did not correspond to the market, destroy the facilities and steal electronics, Photoseries Two: Abandoned Houses in Ontario, Canada, Photoseries One: Abandoned Houses in Ontario, Canada, Abandoned Ghost Town – Centralia, Pennsylvania. It took years to build and only a few months to ruin it. Seems like doors were shut on 6/1 and the week before folks were moved mid-stay! This … AMResorts is a collection of luxury resort destinations, each with its own unique personality. Book Secrets Silversands Riviera Cancun, Riviera Maya on Tripadvisor: See 13,199 traveller reviews, 14,073 candid photos, and great deals for Secrets Silversands Riviera Cancun, ranked #15 of 39 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Close to the airport, small enough to get around yet large enough to have alone time. An earlier review said that some booking companies are still accepting reservations. Please see our partners for more details. more. Now for the sad part. I walked up on the back deck area and all of a sudden, a light came on. We stayed for 14 days at Silver Sands in April. This resort is where we became members of UVC. Yes it’s awful to see such a waste of resources, I’m not sure if it will ever reopen either. It wasn’t until I returned to Canada that I began to research what happened. Your message. No new bookings, and current guests are being relocated. They provided the transfer. Am Resorts did not ever own the resort or manage the resort. Booked 6 months out. DIY Brick Rocket Stove - Cooking Without Electrical Power - Duration: 23:40. We feel like management should have blacked out all rooms from June 1 on and excepted no further reservations. My husband and I were married in the gazebo over the water August 15, 2014. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Probably the best resort, the best staff, the best of everything was right here. Community See All. Secrets Silversands Riviera Cancun: Surprise - they have closed - See 13,199 traveler reviews, 13,346 candid photos, and great deals for Secrets Silversands Riviera Cancun at Tripadvisor. We had reserved a Beach Front Master Suite but could not get the same accommodation level at Secrets Playa Majeres Golf Resort & Spa was the alternative our friends picked. And then, the abandoned resort. SM 12 MZ 31 Lote14-02. May 24, 2019 they had the nerve to post that they won an award from Trip Advisor! Bei Tripadvisor auf Platz 15 von 38 Hotels in Puerto Morelos mit 4,5/5 von Reisenden bewertet. Which is a beautiful property but not our style of vacation. We fell in love with this resort and it is so incredibly sad to see what has become of this amazing property just one short year later. Made for adults seeking the perfect balance of romantic tranquility and social sophistication, all our guests enjoy exclusive Preferred Club benefits, Unlimited-Luxury® inclusions and free-flow access to the riveting Breathless Riviera Cancun next door. View Map of Resort. “An abandoned resort? I wish the employees all the best and hope this previously wonderful resort can come back strong! Horrible! I hope it does reopen in the near future. All forums . Horrible! The home next door had a family staying in it – they were from the UK and rented it for a month. After unpacking again we decided that we wanted to move. Erosion abandonment? They were rarely seen but trust me, they were there and probably still are. I hate to see such a beautiful resort destroyed. Mit dem Unlimited-Luxury® all-inclusive Konzept stehen Ihnen verschiedene Restaurants und Bars (mit internationalen Getränken) zur Auswahl und selbst in den à la carte Restaurants müssen keine Reservierungen vorgenommen werden. Posted on June 2, 2019 FYI: Check out the newest info about this topic by clicking here. We were there the first time in 2009 – and you’re right, the Spanish style home was abandoned back then – we walked down to it and found we couldn’t walk any farther without going into the water – it was extremely rocky so we turned around. These people closed the hotel due to a purchase by Fibra and still kept taking reservations! Package Inclusions. Owners sign on to AM Resorts and run the resort to the standards of AM Resorts. My wife and I have been going to Secrets Silversands for over 10 years. It can’t have closed in 2018 as there are tripadvisor reviews where people have stayed there in 2019. We will come back to Silver Sands if and when they reopen. Secrets Silversands is a chic, sexy, and exquisite AAA Four Diamond Resort situated on the warm, crystal clear waters of the Riviera Maya coastline. Welcomed on arrival in style, service like I’ve had nowhere else, couldn’t do enough for you, food out of this world and rooms were stylish and comfortable with lots of space. The staff was excellent; they made all the difference. It had become our home away from home. Get Directions +52 998 193 1800. Secrets Maroma was offered and we gladly excepted, although we got a different level of accommodations. Log In. So, we were told they were going to send us to Secrets Playa Mejeures in Cancun, then no rooms. Puerto Morelos, Benito Juarez, Quintana Roo 77580 Mexico. Book Secrets Silversands Riviera Cancun, Puerto Morelos on Tripadvisor: See 13,199 traveler reviews, 14,073 candid photos, and great deals for Secrets Silversands Riviera Cancun, ranked #15 of 39 hotels in Puerto Morelos and rated 4.5 of 5 at Tripadvisor. However, we had 11 more days of vacation and we felt we should take our best option. Every one of our resorts features sun- … Secrets Silversands offers the perfect blend of style, sophistication and sexiness in the Riviera Maya. 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Very sad it was a beautiful resort,we must have been there in 2015 it looked one of those houses had the pot sellers squatting in it we always seen wierd people coming in and out. Then we were sent to Zoetry. Create New Account. Seems like doors were shut on 6/1 and the week before folks were moved mid-stay! I don’t have much detail as to the mechanations or politics. Unbelievable!!!! Secrets Silversands Riviera Maya is managed by AMResorts who I believe closed the property in July, 2018. Should have blacked out all rooms from June 1 on and excepted no further reservations a different level accommodations! Beautiful property but not our style of vacation 30 we were asked to move to another.... Von 39 Hotels in Riviera Maya continued support and de-certified SSS as an AM resort Maroma was offered and gladly! Find it as unavailable for dates covering the next day, walking the! 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